You will always receive a notification when your food is on its way. PlateHero drivers delivering your food will call or text you in case you’re not at home when they arrive. If they can’t reach you, and they determine that the address is in a safe location, they will leave it outside your door so you can pick it up when you come home. If you have any special delivery instructions, be sure to include those in the “Delivery Instructions” box at checkout.

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